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Privacy Policy for Therapeutic Freedom TX, LLC
Privacy Policy for Therapeutic Freedom TX, LLC
Therapeutic Freedom TX, LLC (“we,” “us,” or “our”) values the privacy of our clients and is committed to safeguarding the personal and health information you share with us. This Privacy Policy outlines how we collect, use, and protect your information in compliance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Information We Collect
We may collect and store personal and health information when you engage with us for services. This information includes but is not limited to:
Personal identifiers such as your name, date of birth, and contact information.
Health information related to your mental health treatment, medical history, diagnosis, treatment plans, and progress.
Billing and payment information.
Information provided through questionnaires, assessments, or during counseling sessions.
How We Use Your Information
The information we collect may be used for the following purposes:
To provide mental health services and treatment.
To communicate with you regarding your care.
To maintain medical records in compliance with legal requirements.
To process billing and payments for services rendered.
To improve our services and conduct internal assessments.
To comply with applicable laws, including responding to legal requests and protecting our legal rights.
Sharing Your Information
We will not sell or rent your personal or health information to third parties. However, we may share your information under the following circumstances:
With healthcare providers involved in your treatment.
With insurance companies for billing purposes.
With authorized third-party service providers, such as billing and administrative support, who agree to comply with our privacy standards.
When required by law or for the protection of our rights and safety or the rights and safety of others.
Your Rights
As a client of Therapeutic Freedom TX, LLC, you have certain rights regarding your personal and health information, including:
Right to Access: You may request access to your personal and health information.
Right to Amend: You may request that we correct or amend your personal and health information.
Right to Restrict: You may request restrictions on how we use or disclose your information.
Right to Confidential Communications: You may request that we communicate with you through specific means or at a specific location.
Right to Complain: You may file a complaint if you believe your privacy rights have been violated.
Data Security
We take appropriate measures to protect the confidentiality, integrity, and security of your information. This includes:
Using encryption and other security protocols to safeguard electronic records.
Limiting access to personal and health information to authorized individuals.
Regularly reviewing our data security practices to ensure compliance with industry standards.
Retention of Your Information
We will retain your personal and health information for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the information is no longer needed, we will securely dispose of or de-identify it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on our website, and we encourage you to review the policy periodically.
Text Messaging & SMS Communications
Therapeutic Freedom TX, LLC may use text messaging (SMS/MMS) to communicate with individuals we serve for purposes including:
Example: "Hello, this is a friendly reminder of your upcoming appointment with [Provider Name] at Therapeutic Freedom TX on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."
We do not use text messaging for marketing or promotional purposes.
Consent & Opt-In
Your permission to receive text messages is collected verbally during your initial call or in-person conversation with our team. By providing your mobile number and consenting to receive texts, you agree to receive messages from Therapeutic Freedom TX, LLC at the number provided.
Message Frequency
Message frequency may vary. You may receive up to 8 SMS messages per week regarding your appointments and care coordination.
Data Sharing
Mobile opt-in, SMS consent, and phone numbers will not be shared with third parties or affiliates for marketing purposes.
Costs
Message and data rates may apply. Contact your wireless carrier for details.
Opt-Out
You may opt out of receiving text messages at any time by replying STOP to any message from us. You will receive one final confirmation and no further messages will be sent. To re-enroll, reply START or contact us directly.
Assistance
Reply HELP to any message for assistance, or contact us at 817-592-2500.
Additional Options
If you do not wish to receive SMS messages, simply let us know during your call, and we will not enroll you in text communications.
Standard Messaging Disclosures
Questions
For questions about our text messaging program, contact Therapeutic Freedom TX, LLC at 817-592-2500.
Contact Information
If you have any questions or concerns regarding this Privacy Policy or your privacy rights, please contact us at:
Therapeutic Freedom TX, LLC
305 Regency Pkwy, Suite 805
Mansfield, TX 76063
Therapeutic Freedom TX, LLC (“we,” “us,” or “our”) values the privacy of our clients and is committed to safeguarding the personal and health information you share with us. This Privacy Policy outlines how we collect, use, and protect your information in compliance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Information We Collect
We may collect and store personal and health information when you engage with us for services. This information includes but is not limited to:
Personal identifiers such as your name, date of birth, and contact information.
Health information related to your mental health treatment, medical history, diagnosis, treatment plans, and progress.
Billing and payment information.
Information provided through questionnaires, assessments, or during counseling sessions.
How We Use Your Information
The information we collect may be used for the following purposes:
To provide mental health services and treatment.
To communicate with you regarding your care.
To maintain medical records in compliance with legal requirements.
To process billing and payments for services rendered.
To improve our services and conduct internal assessments.
To comply with applicable laws, including responding to legal requests and protecting our legal rights.
Sharing Your Information
We will not sell or rent your personal or health information to third parties. However, we may share your information under the following circumstances:
With healthcare providers involved in your treatment.
With insurance companies for billing purposes.
With authorized third-party service providers, such as billing and administrative support, who agree to comply with our privacy standards.
When required by law or for the protection of our rights and safety or the rights and safety of others.
Your Rights
As a client of Therapeutic Freedom TX, LLC, you have certain rights regarding your personal and health information, including:
Right to Access: You may request access to your personal and health information.
Right to Amend: You may request that we correct or amend your personal and health information.
Right to Restrict: You may request restrictions on how we use or disclose your information.
Right to Confidential Communications: You may request that we communicate with you through specific means or at a specific location.
Right to Complain: You may file a complaint if you believe your privacy rights have been violated.
Data Security
We take appropriate measures to protect the confidentiality, integrity, and security of your information. This includes:
Using encryption and other security protocols to safeguard electronic records.
Limiting access to personal and health information to authorized individuals.
Regularly reviewing our data security practices to ensure compliance with industry standards.
Retention of Your Information
We will retain your personal and health information for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the information is no longer needed, we will securely dispose of or de-identify it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on our website, and we encourage you to review the policy periodically.
Text Messaging & SMS Communications
Therapeutic Freedom TX, LLC may use text messaging (SMS/MMS) to communicate with individuals we serve for purposes including:
- Appointment reminders
- Scheduling updates
- Care coordination
- Telehealth-related communications
Example: "Hello, this is a friendly reminder of your upcoming appointment with [Provider Name] at Therapeutic Freedom TX on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."
We do not use text messaging for marketing or promotional purposes.
Consent & Opt-In
Your permission to receive text messages is collected verbally during your initial call or in-person conversation with our team. By providing your mobile number and consenting to receive texts, you agree to receive messages from Therapeutic Freedom TX, LLC at the number provided.
Message Frequency
Message frequency may vary. You may receive up to 8 SMS messages per week regarding your appointments and care coordination.
Data Sharing
Mobile opt-in, SMS consent, and phone numbers will not be shared with third parties or affiliates for marketing purposes.
Costs
Message and data rates may apply. Contact your wireless carrier for details.
Opt-Out
You may opt out of receiving text messages at any time by replying STOP to any message from us. You will receive one final confirmation and no further messages will be sent. To re-enroll, reply START or contact us directly.
Assistance
Reply HELP to any message for assistance, or contact us at 817-592-2500.
Additional Options
If you do not wish to receive SMS messages, simply let us know during your call, and we will not enroll you in text communications.
Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt out at any time by texting "STOP."
- For assistance, text "HELP" or visit https://tftexas.com/privacy-policy/
- Message frequency may vary.
Questions
For questions about our text messaging program, contact Therapeutic Freedom TX, LLC at 817-592-2500.
Contact Information
If you have any questions or concerns regarding this Privacy Policy or your privacy rights, please contact us at:
Therapeutic Freedom TX, LLC
305 Regency Pkwy, Suite 805
Mansfield, TX 76063